General

Your use of our Site constitutes your agreement to comply with the following conditions of use. Wolverine may change the rules that govern your use of our Site from time to time, and your use of our Site after such changes constitutes your agreement to follow the rules as changed. In addition to changes in the rules, Wolverine may change, edit, delete or revise portions of our Site at any time without notice.

Site Contents

The text, images, graphics, video files and their arrangement on our Site are all subject to copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Access to and use o f our Site are solely for your personal information, education and communication to Wolverine. You may download, copy or print the contents of our Site for your personal use only. No right, title or interest in any of the contents of our Site is transferred to you as a result of any downloading, copying, printing or use of our Site.

Site Updates

Wolverine undertakes no obligation to update, amend or clarify information on our Site, including without limitation, financial information. No specified update or refresh date applied in our Site should be taken to indicate that all information on our entire Site has been modified or updated. Please remember when reviewing information on our Site that such information may not represent the complete information available on a subject. In addition, subsequent events or changes in circumstances may cause existing information on our Site to become inaccurate or incomplete.

News releases contained on our Site are dated to indicate the last time such information was modified by Wolverine. No other specified date or refresh date applied in our Site should be taken to indicate that information contained in archived press releases was updated past its initial publication date. Wolverine undertakes no obligation to update, amend or clarify previously published press releases. It is the user's responsibility to insure that information obtained from our Site has not been rendered inaccurate or incomplete by subsequent events.

User Comments and Other Submissions

Please note that all comments, feedback, ideas, suggestions or other information submitted or offered to Wolverine on or via our Site or otherwise (collectively "Submissions") shall be and remain Wolverine's property. Any such disclosure or offer of any Submissions shall constitute an assignment to Wolverine of all worldwide rights, titles and interest in all intellectual properties in the Submissions. Thus, Wolverine will own exclusively all such rights, titles and interests in any Submissions, and shall not be limited in any way in its use, commercial or otherwise, of any Submissions. Wolverine is and shall be under no obligation to maintain any Submissions in confidence, to pay any compensation for any Submissions, or to respond to any Submissions.

Links to Other Websites

Our Site may include links to gain access to other sites on the World Wide Web, the Internet or other sources of information. By accessing these links, you acknowledge that such other sites or locations are not under the control of Wolverine and you agree that Wolverine shall not be responsible for any information or additional links found at such site or location, or for your use of such information. Wolverine provides such links only as a convenience to you, and has not endorsed, tested or verified any information or programs found at such sites.

Product Information

Products of Wolverine and its brands are sold in the United States and in more than 100 countries worldwide through retailers, distributors and licensees, as well as company owned Hush Puppies® retail stores. Availability of any products displayed or described in this site is subject to the supply of each particular retailer, distributor or licensee. All descriptions of products are subject to change at any time without notice at the sole discretion of Wolverine.

Trademarks

Unless otherwise indicated, all product and service marks and logos displayed on our Site are subject to the trademark rights of Wolverine.

A partial listing of the registered and unregistered trademarks of Wolverine, and its suppliers and partners is set forth below. The absence of a product or service name or logo from this list does not constitute a waiver of any trademark or other intellectual property rights concerning that name or logo.

BATES, BOUNCE, COMFORT CURVE, DURASHOCKS, FOOT RESTS, HIDDEN TRACKS, HUSH PUPPIES, THE HUSH PUPPIES DOG LIKENESS, HY-TEST, MERRELL, WE INVENTED CASUAL, WOLVERINE and WOLVERINE LEATHERS AND DESIGN are registered trademarks of Wolverine World Wide, Inc.

ALL SEASON WEATHER LEATHER, BOOT CAMP, ENFORCER, HPO2, HUSH PUPPIES LOUNGE, INFERNO, SHOEMOBILE, URBAN OUTDOOR, WOLVERINE BOOTS AND SHOES SINCE 1883 and WOLVERINE HERITAGE are trademarks of Wolverine World Wide, Inc.
CATERPILLAR, CAT, CATERPILLAR & DESIGN, CAT & DESIGN, WALKING MACHINES, and the "Track-Type Tractor" Design are registered trademarks of Caterpillar Inc. and are used under license.

CAMBRELLE is a registered trademark of Camtex Fabrics, Ltd.; COLEMAN, COLEMAN PARALLELOGRAM LOGO and COLEMAN LANTERN LOGO are registered trademarks of The Coleman Company, Inc. CORDURA is a registered trademark of the E.I. duPont de Nemours and Company. GORE-TEX is a registered trademark of the W.L. Gore and Associates, Inc. HARLEY-DAVIDSON, HARLEY-DAVIDSON AND DESIGN and MOTORCLOTHES are registered trademarks of H.D. Michigan, Inc. THINSULATE is a registered trademark of the 3M Company. VIBRAM is a registered trademark of Vibram S.P.A.

Forward-Looking Statements

The contents of our Site may contain forward-looking statements that are based on management's beliefs, assumptions, current expectations, estimates and projections about the footwear industry, the economy, and about Wolverine itself. Words such as "anticipates," "believes," estimates," "expects," "forecasts," "intends," "is likely," "plans," "predicts," "projects," or variations of such words and similar expressions are intended to identify such forward-looking statements.

These statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions ("Future Factors") that are difficult to predict with regard to timing, extent, likelihood and degree of occurrence. Therefore, actual results and outcomes may materially differ from what may be expressed or forecasted in such forward-looking statements. Furthermore, Wolverine undertakes no obligation to update, amend or clarify forward-looking statements, whether as a result of new information, future events or otherwise.

Future Factors include, but are not limited to, uncertainties relating to changes in demand for Wolverine's products; changes in consumer preferences or spending patterns; the cost and availability of inventories, services, labor and equipment furnished to Wolverine; the degree of competition by Wolverine's competitors; changes in government an en-US

Deliveries

Delivery will take place within three working days for main city centres and within five working days for outlying areas from date of dispatch.

  • Main Centres (Bloemfontein, Cape Town, Durban, Johannesburg, Pretoria and East London)
  • Outlying areas – All regional areas

Dale Footwear (Pty) Ltd is unable to guarantee that all orders will be delivered within the stipulated time frame as some factors are beyond our control.

Delivery is during office hours only, to either a work or home address.

Delivery on all full priced items is free of charge within South Africa; however some surcharges may apply to remote areas.
All sale items carry a delivery fee of R96.90 incl. VAT per item.

Dale Footwear (Pty) Ltd shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, the courier company will attempt to call you to arrange another delivery. Should the courier company not be able to deliver for a second time, the purchase will be returned to Dale Footwear (Pty) Ltd. Any re-delivery will carry an additional delivery fee of R96.90 incl. VAT per item.

Dale Footwear (Pty) Ltd will only deliver within South Africa.

To track a delivery, you can contact customer services at Dale Footwear (Pty) Ltd 0861 HUSHPUPS

Returns

Dale Footwear (Pty) Ltd needs to be advised of all returns within seven days after delivery.

Dale Footwear (Pty) Ltd will arrange for the purchase to be collected should it fall within the seven days of your purchase being delivered. If your return is made outside of the seven day period, you can post your return to Dale Footwear (Pty) Ltd's at your cost:

  • Dale Footwear (Pty) Ltd
  • PO Box 363
  • Crown Mines
  • Johannesburg
  • 2025

The return will be processed within five business days of being received by Dale Footwear (Pty) Ltd.

Dale Footwear (Pty) Ltd offers free returns on full priced items within the seven day period. Returns of sale items carry a collection fee of R96.90 incl. VAT per item.

A re-delivery fee of R96.90 incl. VAT is charged for any delivery of replacement shoes.  This needs to be paid before the order is dispatched.

Refunds will only be offered for items paid for by direct deposit or credit card transaction. Credit notes will be offered in liew of any items purchased using any other payment method.

Unworn items can be returned to Dale Footwear (Pty) Ltd within seven days of receiving the item for a refund. The item must be returned in its original packaging. Delivery charges are non-refundable.

Dale Footwear (Pty) Ltd ensures that all products are of high quality when they are shipped to customers. Should it happen that your item is defective, it can be returned in line with the terms and conditions of the company polices. The time period for such a return is the same as any other return which is seven days after the item was received. A replacement item will be sent to you accordingly, provided stock is available. Should it happen that we are out of stock, then you will be contacted by Customer Services, and you will be provided with a full refund.

All returns need to be in the original packaging.

Cancellations

Orders can only be cancelled if the stock has not been dispatched.  Once the stock has left with the courier, we are not able to accept a cancellation.

Sale items

All sale items carry a delivery fee of R96.90 incl. VAT, per order up to 5 pairs.  Orders exceeding 5 pairs will be charged an additional R96.90 incl. VAT per 5 pairs.

Any returns / exchanges on sales items carry a collection fee of R96.90 incl. VAT which needs to be paid before the collection.  You can return the order at your own cost via courier or postal service.  Dale Footwear (Pty) Ltd shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out from a return not being delivered to us.

Postal returns:

  • PO Box 363
  • Crown Mines
  • 2025

Street address:

  • 30 Planet Ave
  • Crown Mines
  • 2025

A re-delivery fee of R96.90 incl. VAT is charged for any delivery of replacement shoes.  This needs to be paid before the order is dispatched.

Please do NOT pay the courier directly.

Vouchers and Coupons

  • Vouchers and coupons cannot be used in conjunction with any other promotion.
  • Vouchers and coupons are transferable only once but are not redeemable for cash. 
  • If your voucher or coupon is lost or stolen, a replacement will not be issued without proof of purchase.
  • Any refund paid out against the use of a voucher or coupon will be paid to the person who paid for the voucher.
  • Voucher and coupon purchases cannot be cancelled.
  • Vouchers and coupons can only be used against an online purchase.

Reviews

At Dale Footwear (Pty) Ltd we value our customers input.  Please feel free to rate and review all products and services.  Comments can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. or posted to the website.  All reviews and comments will be monitored before posting the website.